shipping policy

Delivery times

Every order is checked by hand in our warehouse, carefully packed and handed over to our shipping agent.

For orders, our average shipping time is 3-6 business days from the day the order is processed. However, please note that shipping times may vary depending on your location. Shipping may take slightly longer in more remote regions.

Orders are processed and shipped from our warehouse within 2 business days.

If you have any questions about our shipping policy, please email us at info@trymakya.com

We will be happy to answer your questions.

Changes to orders

If you wish to make changes to your order, please let us know immediately. We will do our best to accommodate your request. However, due to the high volume of orders, we cannot guarantee that we will be able to process your request before your order is shipped.

We ask that you carefully review your order before submitting it to ensure that all information is correct. Should you notice any errors or wish to make any changes, please contact us as soon as possible. We will do our best to assist you with any necessary changes before your order ships.

Please note that we cannot make any changes once your order ships. We apologize for any inconvenience.

Undelivered Shipments

Please ensure that you provide us with accurate and complete shipping information, including your full name, shipping address, and contact details. Failure to provide this information may result in your package being returned to us. In this case, we will not be responsible for any additional shipping costs or fees associated with the undelivered shipment.